Commercial Privacy & Data Protection Policy
This document outlines how PINSUNLUX LED LIGHT BLUB collects, processes, protects, and retains business and technical information across our digital catalog, engineering documentation repository, and wholesale inquiry channels.
Overview & Scope
PINSUNLUX LED LIGHT BLUB ("Company", "we", "our", or "us") operates this B2B technical portal (https://pinsunlux.com/) as a precision manufacturing resource for commercial LED replacement lamps (including GX23, G23, G24, G24q, GX24, and GU24 series), retrofit kits, and specialized lighting components.
This Privacy Policy clarifies our standards for handling commercial inquiries, technical specification requests, sample order verifications, account details, and browsing telemetry. Because we cater primarily to B2B clients-such as electrical distributors, lighting wholesalers, OEM procurement engineers, and commercial facility contractors-the information collected is largely business-to-business in nature.
Information We Collect
We collect information across three distinct operational layers: information you voluntarily supply during trade interactions, automated technical logs generated during site navigation, and transaction verification data.
- Corporate identity: Company name, trade entity, tax/VAT ID (if provided).
- Contact details: Full name, official corporate email, direct telephone/WhatsApp, job title.
- Commercial logistics: Consignee delivery address, freight forwarding details, destination port.
- Technical parameters: Ballast bypass preferences, voltage specifications (120V / 277V / Universal), base types, target CCT/CRI requirements.
- Network markers: Internet Protocol (IP) address, approximate geographic location, ISP details.
- Browser & device data: User-agent string, operating system, display resolution, preferred language.
- Access logs: Datasheet downloads (PDF/CAD), search queries, referrers, and page interaction timestamps.
Forms, Quotes & Sample Orders
When submitting inquiry forms (e.g., Request for Quotation, Sample Verification Application, or Private Label Consultation), the data collected is treated strictly as confidential trade dialogue.
| Form Purpose | Mandatory Fields | Processing Purpose |
|---|---|---|
| Sample Request (1-5 pcs) | SKU, Base Type, Shipping Address, Contact | Dispatching physical evaluation samples & testing verification. |
| Wholesale Volume Quote | Estimated Annual Volume, Target Price, Delivery Terms (FOB/EXW/DDP) | Generating formal Proforma Invoices (PI) & tier-pricing matrices. |
| OEM / Private Label Inquiry | Laser Etch Specs, Packaging Type, Target MOQ (500+) | Assessing CAD specifications, tooling capacity, and compliance requirements. |
Web Analytics & Performance
To ensure optimal delivery of CAD models, specification sheets, and regional compliance matrices, we employ privacy-first analytics tools with IP anonymization enabled.
Telemetry collected via analytics tools is aggregated and stripped of personally identifying records before being processed. We use this data to identify which LED socket categories (e.g., G24q 4-pin vs. GX23 2-pin) require updated engineering diagrams or expanded inventory alerts.
How We Use Business Data
All collected commercial data is processed strictly under legitimate business interests, pre-contractual fulfillment, or explicit legal obligations:
Preparing Proforma Invoices, Commercial Invoices, Packing Lists, Bill of Lading documentation, and processing sample transaction payments.
Confirming ballast bypass compatibility, line voltage constraints, and fixture dimensions prior to mass manufacturing to eliminate misapplication returns.
Maintaining batch traceability records for our standard 2-year limited commercial warranty, linking production dates to specific purchase orders.
Fulfilling export declaration requirements, safety standards validation (CE, RoHS, FCC), and customs verification for international shipments.
Data Storage & Retention
We maintain data retention schedules aligned with international trade law, accounting standards, and warranty tracking requirements:
| Category | Retention Duration | Rationale |
|---|---|---|
| General Inquiries & Unconfirmed Quotes | 12 Months | Maintained for price quotation validity cycles and follow-up support. |
| Executed Orders & Proforma Invoices | 7 Years | Statutory commercial accounting and taxation requirements. |
| QC & Batch Traceability Files | 3 Years Post-Shipment | Supports the 2-Year Limited Commercial Warranty and RMA verification. |
Third-Party Disclosures & Cross-Border Transfers
We never sell, rent, or trade customer contact lists. Disclosures are strictly limited to necessary service providers fulfilling commercial transactions:
- Logistics & Freight Forwarders: Shipping consignee names, delivery addresses, and contact phone numbers are transmitted to international carriers (e.g., FedEx, DHL, UPS, ocean freight handlers) solely for dispatching samples and palletized freight.
- Accredited Testing Laboratories: When custom compliance testing (e.g., ETL listing extension, specific photometric files) is commissioned, anonymized technical parameters are shared with certified test houses.
- Secure Infrastructure Providers: Our CRM, encrypted email services, and cloud hosting repositories operate under strict confidentiality clauses and comply with industry-standard encryption protocols (TLS 1.3 / AES-256).
Your Privacy Rights (US & EU/UK Clients)
Regardless of geographic location, we extend comprehensive data management rights to our corporate contacts and website users:
Request a formal export of all commercial records, inquiries, and contact logs stored in our systems.
Update obsolete delivery addresses, contact persons, tax IDs, or billing credentials at any time.
Request deletion of non-contractual records where retention is not mandated by tax or warranty law.
For European Economic Area (EEA) & UK Partners (GDPR / UK GDPR):
Where personal data of individuals is processed, we rely on Article 6(1)(b) (Contract Performance) and Article 6(1)(f) (Legitimate Interests) of the GDPR. You hold the right to lodge inquiries with your regional supervisory authority.
Data Controller & Contact Information
For questions regarding this policy, data protection inquiries, or to submit a formal data access or deletion request, please contact our privacy compliance desk:
Manufacturing & Export Operations Center
Precision LED Replacement Lamp Division